Purposes of the processing
BOELS CONSULTING BVBA collects and processes customers’ personal data for customer and order management (customer administration, order/delivery follow-up, invoicing, solvency follow-up, and the sending of marketing and personalised advertising).
Legal foundation for the processing
Personal data is processed based on Article 6.1. (a) consent, (b) (required for the implementation of an agreement), (c) (required to satisfy a legal obligation) and/or (f) (required for the protection of our legitimate entrepreneurial interest) of the General Data Protection Act.
Insofar as the processing of personal data takes place based on Article 6.1. a) (consent), customers always have the right to withdraw the given consent.
Transfer to third parties
If required to achieve the set purposes (delivery of the order, payment processing, …), the customers’ personal data will be shared with other companies within the European Economic Area, which are linked directly or indirectly with BOELS CONSULTING BVBA or with any other partner of BOELS CONSULTING BVBA.
BOELS CONSULTING BVBA guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.
Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others). In the case of direct marketing only contact details are stored and at the request of the consumer he / she can unsubscribe at any time. The personal data will then be deleted within a period of 3 months.
Right to inspection, improvement, deletion, limitation, objection and transferability of personal data
The customer has at all times the right to inspect their personal data and can have it improved/improve it should it be incorrect or incomplete, have it removed, limit its processing an object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions.
Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company.
In order to exercise the aforementioned rights, the customer is requested to:
- Adjust the settings of their customer account; and/or
- Send an e-mail the following address: email@example.com – Subject: PERSONAL DATA.
The customer is entitled to object free of charge to the processing of any processing of their personal data aimed at direct marketing.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels – firstname.lastname@example.org).
The use of “cookies”
During a visit to the site, ‘cookies’ can be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies can not be used to identify people, a cookie can only identify a machine.
‘First party cookies’ are technical cookies that are used by the visited site itself and which aim to make the site function optimally. Example: settings that the user made on previous visits to the site, or: a prefilled form with data that the user has done during previous visits.
‘Third Party cookies’ are cookies that do not originate from the website itself, but from third parties, for example an existing marketing or advertisement plug-in. For example cookies from Facebook or Google Analytics. For such cookies, the visitor to the site must first give permission – this can be done via a bar at the bottom or at the top of the website, with reference to this policy, which does not prevent further surfing on the website.)
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements can not appear correctly, or that you will not be able to use certain applications.