Shipments outside the European Union

Shipping within the European Union (EU)

We ship every order within the European Union free of charge. Within the Benelux your order will be shipped with the standard service of bpost, PostNL or DHL. For the rest of the European Union, your order will be sent with the standard service of DHL. Member countries of the European Union are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (until further notice).

 

Shipping outside the European Union

We also ship to countries outside the European Union. Orders outside the European Union will be send with the standard service of DHL. The additional shipping costs for non-EU shipments are as follows:

 

Australia €30
Bahrain €30
Brunei €30
Canada €23
Chile €39
China €30
Egypt €30
Japan €30
Jordan €30
Kuwait €30
Malaysia €30
Monaco €15
New Zealand €30
Norway €25
Oman €30
Philippines €30
Puerto Rico €23
Qatar €30
Saudi Arabia €30
Singapore €30
South Korea €30
Switzerland €30
Thailand €30
United Arab Emirates €30
United States of America €30
Venezuela €30

If the name of your country is not on the list, please contact our customer service.

 

Insurance

We insure all packages in transit from exochique to the delivery address against theft and accidental damage. Once the package has been signed for, it is no longer insured.

Please be handle all packaging material and additional gifts with care. Keep it away from children and animals, to avoid suffocation danger. Keep it away from fire, the packaging could be inflammable. We cannot be held responsible for any damage or accidents caused by the packaging and/or additional gifts.

 

Taxes & Duties

International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

For more information about shipping and handling, please contact our customer service.